Return/Exchange Policy

All Returns must be received by The Western Mama within 15 days of the date delivered. Once The Western Mama has received the return you will get  online store credit. All return must have tags attached in original condition,unworn,free from make up ,stains or deodorant. The buyer is responsible for shipping the item back. All  items set back with an unpleasant order, stain or tags missing will be sent back to the buyer with $10 return fee.

Sale items are a final sale. All orders that have been canceled will be given store credit. Buyer will receive a gift card VIA email.

If any items you receive are incorrect or damaged please email kay.ashlee@yahoo.com for further assistance. 

We will process returns Tues-Friday once we receive your return. 

processing/shipping turn around time:

4-7 business days.